BETTER MANAGEMENT. BETTER RESULTS.

ALTO UTILITIES

A reliable, trustworthy, and efficient

privately-owned and publicly-regulated water utility.

TEMPORARY WATER DISRUPTION - MAY 27 2020

On Wednesday May 27th Alto Utilities will be replacing a valve on Bonnie Road between the hours of 9:00 am and 4:00 pm. Water services on Bonnie Drive and the end of Quail Road (10759, 10743, 10727, 10711) will be disrupted during this time. We thank you for your patience while this necessary maintenance is performed.

OUR STORY

Possibilities. Performance. Professionalism.

Over the past 45 years Alto Utilities has taken a comprehensive approach to providing quality water services to the Lake Country area. We are proud to have never had a Boil Water Advisory and have kept the water chemical and bacteria free just like nature intended. Our system is tested for bacteriological organisms in accordance with our Water Quality Monitoring Program (WQMP) and the results are reported to the Interior Health Authority on a monthly basis.

NONE

Water Quality Advisories currently in effect:

SOURCE WATER

Untreated groundwater is drawn from two deep wells located on Lodge Road. These wells replenish three reservoirs situated above the subdivision in which gravity feeds the system through a series of mains. Our pump house is located on Lodge Road in Lake Country.

Our system is tested for bacteriological organisms in accordance with our Water Quality Monitoring Program (WQMP) and the results are reported to the Interior Health Authority on a monthly basis.

BILLING

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Semi-annual invoices are issued on the first day of April and October and are due upon receipt. Accounts that are not paid by the end of the month issued are subject to financing charges of 2% per month.
Payment can be made by cheque, money order, email transfer, or on-line at your own financial institution (with exception of Scotiabank).

CONTACT

10397 Lodge Rd
Lake Country, V4V 1V6
Canada

(250) 766-4486

For Emergencies - Please call (778) 805-1501